Delray Beach Food Tour

12:00 - 3:35 pm

Delray Beach's Village by the Sea is brimming with charm and taste. You will be introduced to some of their best restaurants and hidden gems that you simply won’t find on your own.

Beach Blast

12:30 - 4:30 pm

Try hobie cats, paddle boards, wave runners or snorkeling. Or relax on a private section of the resort’s beach. Bungalows also available.

Catamaran

12:45 - 5:00 pm

Enjoy a cold beverage aboard a spacious catamaran that will take you past sprawling estates and luxury yachts. Time for snorkeling and swimming too.

Palm Beach Socialite Bike Tour

1:00 - 3:30 pm

This leisurely trip along the Intracoastal Waterway takes you around Palm Beach’s most spectacular houses, with colorful stories about the socialites who live in them along the way.

The Three Box Solution for Leading Innovation

Vijay Govindarajan (VG) is one of the foremost management thinkers of our time. His understanding of strategy is incisive, surprisingly simple, and ideally suited for a healthcare system in the throes of major transformation. To position one’s organization for future success, leaders must view strategy from three distinct vantage points, or “Three Boxes”: Manage the Present; Selectively Forget the Past; and Create the Future.

For health system leadership, VG’s message will clarify:

• How to prioritize value-based strategies versus fee-for-service
• What innovation looks like, and how to create it
• The importance of shedding legacy thinking in order to achieve your future vision

Advocate Aurora Health: Leap Into Value

To make the leap from volume to value requires a major commitment – much more than the typical under 10% value-based revenue profile of most health systems. Advocate Aurora is living this commitment, with half of its total patient revenue derived from value contracting, including 450,000 lives at full capitation. Advocate Aurora will frame its value strategy (ACOs, MA plans and commercial contracts) and discuss the reasoning for its aggressive pro-value stance, including how bold commitment in the form of dollars, lives and culture begets success.

Novant Health: Pre-Emptively Identifying Chronic Populations

In line with its commitment to build a culture of population health, 15-hospital system Novant Health has developed a “search and rescue” initiative for identifying undiagnosed and untreated Type-1 diabetics. Novant CEO Carl Armato – who has been a Type-1 diabetic since infancy – will describe how Novant has positively identified more than 6,000 previously undiagnosed Type-1 diabetics. He’ll share the story of the initiative’s rollout, along with an analysis of the cost savings it means for Novant as well as the U.S. healthcare system overall.

ProMedica: All-In On Post Acute Care

Health systems haven’t historically been interested in owning care across the post acute continuum. But Toledo, OH-based ProMedica sees it as a huge opportunity, reflected in its 2018 acquisition of top-five national SNF operator HCR ManorCare. ProMedica CEO Randy Oostra, the architect of this audacious merger, will share his rationale for fully embracing post acute services; the growing importance of “total cost of care” versus siloed, site-based care; how he sees risk-based reimbursement as the key to care integration; and his thoughts on future acute/post acute collaboration.

Consumer Engagement in the New Healthcare Order

As the gig economy mindset spills into healthcare, consumer expectations in the areas of convenience, flexibility and transparency are rapidly changing. How health systems meet these evolving needs will be critical. Three CEOs will discuss their overall digital patient engagement strategy; price transparency; alternate sites of care; and records management – including best practices that are resonating most with consumers.

Geisinger: Genomics-Based Population Health

Pennsylvania IDN Geisinger has invested a decade of time into MyCode Community Health Initiative, one of the nation’s largest health system-led genomic sequencing projects, with more than 250,000 participants. Geisinger will explain the macro economics of the program – what it has invested to date, compared to what it hopes to get out over time - and how MyCode has led thus far to the identification of potentially life-threatening and “medically actionable” results for more than 1,100 of its patients (of which half are mutations related to cancer).

Ascension: Taking Bold Steps Toward Community-Based Care

One of the nation’s largest health systems is making bold moves to re-imagine and transform care beyond traditional hospital settings. Ascension will outline its efforts to create socially integrated systems of care - including a concerted focus on social determinants of health - in partnership with municipalities and other non-traditional, non-healthcare entities. This outline will include a profile of its innovative “Healthy Village” concept in Washington, D.C. – a multi-use campus that Ascension envisions as a care delivery model of the future.

Mercy Virtual: Patient Monitoring in the Home

After four years of pioneering the practice of remote consultations between physicians and other hospitals and medical offices, Mercy Virtual is bolstering its efforts to connect directly with patients in their homes. St. Louis-based Mercy Health will describe how its remote biometric monitoring – through its mhealth wearable program targeted to complex, chronic patients – is being used to identify health concerns; intervene appropriately; and cut down on unwarranted admissions and readmissions.

NorthShore: Full-Service vs. Specialty Hospitals

New leadership at NorthShore University HealthSystem embarked on a bold strategic shift in 2017 to reexamine the need for four full-service hospitals in its dense suburban market north of Chicago. Eighteen months later, NorthShore Skokie Hospital was converted into the Orthopaedic and Spine Institute, bringing singular focus to that campus while driving specialization at the other three NorthShore acute care hospitals. NorthShore will describe its justification for the Skokie change, the process of getting governance and community buy-in, and why it believes this strategy could be beneficial to many other health systems.

MemorialCare: Innovation-Fund Investing

MemorialCare has been a pioneer in innovation-fund investment in Southern California for more than 25 years. MemorialCare will describe its strategy to build privately held, early- to mid-stage companies in parallel to its core role as a health delivery system; what the financial risks and potential rewards are to the system; and the challenges and learnings of investing in a vendor, while simultaneously relying on its support services.

CHI Health: PCP-Direct Contracting

CHI Health (a 14-hospital division of CommonSpirit Health) has created a fixed-cost Direct Primary Care (DPC) service for its 12,000 employees in Nebraska and southwestern Iowa. CHI Health will outline the structure of its DPC program, which is part of its 500-provider multispecialty medical group called CHI Health Clinic, and will discuss what it takes to get it up and running, the range of services – including what’s not covered – and the overall savings to the system compared to conventional insurance.

UCLA Health: Cybersecurity

Cybersecurity has risen to a critical function that health systems must account for in order to protect patient information and ensure business continuity. Given the complex IT systems required to run a dynamic healthcare delivery system coupled with the ever-changing cyber-threat landscape, it is vital for health system executives to be knowledgeable about the risks and opportunities in this space. In this session, UCLA Health will offer valuable learnings about key aspects of a successful cybersecurity program, including lessons learned related to incident and change management from real-world experience.

ThedaCare: Community Paramedicine

ThedaCare, a 7-hospital system in Central Wisconsin, is serving patients with complex medical and social needs through a two-year-old community paramedic program in partnership with local ambulance services. With the global goal of reducing over-utilization of emergency department and hospital services, the community paramedicine program identifies high-risk, high-utilization Medicare patients and helps them with medication management, social needs and self-management skills. ThedaCare will provide evidence of the program’s efficacy, including the capture of social determinants of health (SDOH) date, as well as the ability to identify previously unserved chronic patients.

These rapid-format meetings connect providers with innovative solution partners. You will gain some fresh insights, and perhaps find another business partner.

Independent Medical Groups’ “Secret Sauce” to Physician Management

What can health system CEOs learn from independent medical groups about physician management? This summer, Health System 100 is interviewing 20-plus of the most efficiently run independent physician groups in the United States, with an emphasis on groups who have moved meaningfully into value. What are best management and incentive practices that drive optimal physician behavior in the areas of: productivity, standardizing work flows, value-based care, cost savings, teamwork, nurse clinician empowerment, consumer experience and new technology adoption? How can these lessons be best applied within a complex health system setting? How can they be applied across both employed and affiliated physicians?

Northwell: Home-Grown Patient Engagement

New York’s Lenox Hill Hospital (Northwell Health) is addressing a clinical challenge in a novel way – by investing $500M in startup Playback Health, a mobile patient engagement app conceived and developed by the hospital’s Chair of Neurosurgery. Lenox Hill will describe how Playback is designed to generate and share real-time diagnostic and care-plan data (videos, medication instructions, MRIs) with patients via mobile devices,including use cases and impact on patient behavior.

Health First + Privia: Physician Alignment

One Florida health system is reacting to the shift from volume to value by radically modifying its physician alignment strategy. Health First will discuss their groundbreaking partnership with Privia Health to align Health First Medical Group’s employed physicians and community-based private practice physicians in a new enterprise. Physicians will share a common EHR, consumer portal, analytics and reporting, population health workflow, and physician governance. Health First and Privia will describe how this model can create new opportunities with independent physicians in support of a system’s population health initiatives.

Mayo Clinic + Helix: Personalized Health

Mayo Clinic is partnering with genetics startup Helix for the launch of the Mayo Clinic GeneGuide, an app-based product that leverages Helix’s experience processing genetic samples and Mayo’s expertise in genomics analysis. Mayo will describe the partnership and product – including co-branding, pricing, and distribution – and outline how it foresees genetic sequence testing influencing the health literacy and care decisions of consumers.

WakeMed + BCBS: Two-Sided Risk in Commercial Contracting

Blue Cross Blue Shield of North Carolina has launched Blue Premier, a commercial contract based on a health system’s ability to manage total cost of care and overall performance. WakeMed Health & Hospitals, one of five systems contracted in the program, will describe the benefits of the Blue Premier plan (the brainchild of former CMMI administrator Pat Conway) including up- and down-side risk for the system.

Ford GoRide Health: Mobility for Chronic Care Patients

Ford is getting into healthcare mobility, and it’s not just providing the vehicles. With the launch of GoRide Health, Ford is entering the sector of Non-Emergency Medical Transportation with a business model built around personalized driver assistance, healthcare analytics and Ford Transit vans custom-built for healthcare. GoRide Health will describe its partnership model with providers, including Detroit Medical Center, and how it foresees the expansion of MA benefits as a boon to medical transportation reimbursement in the years to come.

One Medical: “Concierge” Primary Care for Health Systems

Great primary care is a very valuable commodity, including for health systems looking to keep costs in check. PE-backed One Medical, a tech-enabled primary care startup, will discuss how its approach to care delivery – robust EHRs, telehealth, and flexible office hours – is leading to new health system partnerships, including its recent alignment with a network of independent physicians affiliated with New York’s Mount Sinai.

DispatchHealth: Urgent Care in the Home

DispatchHealth, an at-risk provider of ambulance and EMS services, operates on a simple philosophy: only about half of patients who come to the ER need to be there. Their model delivers on-demand acute care in the pre-hospital setting to prevent unnecessary ER utilization, as well as prescription post-acute care to prevent readmissions. DispatchHealth will explain under which conditions its in-field urgent-care makes most sense; what it takes to get the economics to line up; and case studies of partnerships that have relieved ER overcrowding and generated cost savings for health systems.

Intermountain + LifeSprk: Chronic Senior Care in the Home

A joint venture between 22-hospital system Intermountain Health and personal care provider LifeSprk is emerging as a successful new model of longitudinal, home-based care for seniors. LifeSprk will discuss the creation of the new JV, which operates under the name HomeSpire, including the use of RNs and other 24/7 “life care” managers who emphasize social health and wellness as a means of lowering costs, reducing rehospitalizations, and preventing unnecessary ER visits.

Five Keys to Creating an Exceptional Patient Experience

Health systems are competing with other care providers who have natural advantages in delivering a superior customer experience - from convenient care clinics to telehealth apps. Northwell Health, a New York-based 23-hospital system has addressed this challenge with a recent overhaul of its online presence and digital patient engagement tools. Sven Gierlinger, their Chief Experience Officer, will outline Northwell’s five critical components for an exceptional consumer experience:

• Solve the right problem. Don’t just apply technology to a situation. Take the time to understand the dynamics behind a problem, and create a real solution.
• Go back to basics. Hearing directly from patients and other stakeholders is critical. Interview patients and staff. Listen to them. What do they need in a digital patient experience?
• Learn from retail, don’t emulate it. Customer journeys are not patient journeys. Healthcare requires empathy, privacy and empowerment that are different from other industries.
• Don’t neglect your people. You need commitment and buy-in from the whole enterprise, especially the frontline staff whose workflow is changing. Culture is critical. You can’t fake it.
• Be humble. Change is hard, be prepared for setbacks. Seven out of ten new ideas will fail.

Flagler Museum Tour

2:15 - 4:30 pm

American industrialist Henry Flagler’s estate is one of the most prestigious homes in America. Built in 1902 and restored to its original glory, you’ll get a private tour. Rambler, Flagler’s personal railroad car, will be on display.

Palm Beach Segway Tour

2:15 - 5:30 pm

This tour combines fun and adventure with interesting facts, beautiful scenery and incredible landmarks of one of the most exclusive areas in the world! No Segway experience necessary.

The Spa at The Breakers

2:15 - 5:30 pm

Indulge in a 50-minute custom massage or facial, plus the lounge, steam room and outdoor courtyard.

Sushi Creation Class

2:30 - 4:30 pm

The Breakers’ award-winning Echo restaurant chef will demonstrate his personal techniques of making sushi. You’ll take home a sushi rolling mat and metal chopsticks.

Civica Rx: The Future of Generic Drug Sourcing

Fed up with drug makers’ inability to supply essential generic drugs, five major U.S. health systems in 2018 founded Civica Rx (Civica), a not-for-profit company aiming to rewrite the rules for sourcing generics. Eighteen months later, Civica has tripled its health system enrollment and is currently on track to ensure an uninterrupted supply of 14 generics by the end of 2019. Intermountain’s Dan Liljenquist, the lead architect of the Civica initiative, will describe the shortcomings of the U.S. drug industry; the challenges and opportunities of creating a model that addresses them; and his predictions for further supply chain disruption going forward.

Disrupting the Care Delivery Landscape

A new generation of outpatient, home-based and virtual care delivery models – many of which are controlled by entities other than health systems – are quickly gaining acceptance among payers and consumers.

Five companies, each representing an emerging model of care, will describe how they fit into the continuum of care and where they foresee the growth trajectory within their niche. Their stories will help health systems strategize how they should be extending care beyond their walls:

• Does your outpatient strategy anticipate emerging consumer technology and trends?
• How ready are you to connect with patients in their homes?
• Where should you be partnering with outpatient specialists versus building your own?

Walgreens: Retail Clinics

Walgreens is preparing to roll out phase two of convenient care: primary care clinics. Their CMO will outline its recent partnership with VillageMD, a national value-based primary care company.

Heal: Physician House Calls

Five-year-old startup Heal is a leader in tech-enabled on-demand care in the home. Heal will discuss how its app-based business of physician home visits can be designed for health systems to provide relief from ER overcrowding as well as a referral source for complex and chronic patients.

Dignity + Contessa Health: Home Recovery Care

Contessa Health was built to serve hospital-eligible patients in their homes, without a prior inpatient or SNF admission. Contessa will describe how it partners with value-based upstream partners, and will co-present outcomes from its Home Recovery Care program with Dignity Health (CommonSpirit).

Premise Health: Employer-Direct Healthcare

A leader in employer-direct contracting, Premise Health will outline its current model, which includes virtual care, and detail its health system partnership strategy, specifically the recent creation of a Center of Excellence program with Mayo Clinic.

MDLive: Virtual Care

MDLive serves consumers and enterprise clients through remote video consultations. MDLive will describe how improvements in technology and reimbursement are bumping up utilization rates and positioning telehealth as a viable means to address gaps in care, readmissions and ER congestion.